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Refunds And Returns

My Mendip is a venue made up of independent sellers who run their own shops. This means that each seller is responsible for their own policies regarding refunds, exchanges, and returns. Individual policies will vary from shop to shop.

If you’re unsatisfied with an order, you may be able to request a refund for your order depending on the shop’s policies. To request a refund, contact the shop concerned.

What are shop policies?

Each shop on My Mendip is responsible for their own policies regarding refunds, exchanges, and returns. Policies vary from shop to shop.

Before purchasing, you may wish to review the shop’s Returns & exchanges policy - you can contact the shop to ask for this. Soon, we will be adding the shops policies to make them accessible directly in My Mendip.

Specific questions about a shop’s policies are best answered by the shop. Contact the shop with any questions about their policies.